Who we are
Our website address is: https://easttennesseevisitorsguide.com.
The Rogersville / Hawkins County Chamber of Commerce (RHCCC) which includes the EastTennesseeVisitorsGuide.com (ETVG) Privacy Policy was updated on January 01, 2023. Your privacy is important to (RHCCC). So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions. Collection and Use of Personal Information Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with RHCCC or an RHCCC affiliated company. RHCCC and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
Personal Information We May Collect
Here are some examples of the types of personal information RHCCC may collect and how we may use it: What personal information we collect • When you create an RHCCC or ETVG ID, purchase a product, register for a class at an RHCCC affliates, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. • When you share your content with family and friends using RHCCC or affliates products, send gift certificates and products, or invite others to participate in RHCCC services or forums, RHCCC may collect the information you provide about those people such as name, mailing address, email address, and phone number. RHCCC will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes. • In certain jurisdictions, we may ask for a government issued ID in limited circumstances including when setting up a wireless account and activating your device, for the purpose of extending commercial credit, managing reservations, or as required by law. How we use your personal information • The personal information we collect allows us to keep you posted on RHCCC’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences. • We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. • We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of RHCCC ID account holders. • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with RHCCC you may not opt out of receiving these communications. • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve RHCCC’s products, services, and customer communications. • If you enter into more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs. Collection and Use of Non-Personal Information We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it: • We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an RHCCC product is used so that we can better understand customer behavior and improve our products, services, and advertising. • We may collect information regarding customer activities on our website, for RHCCC and from our other products and services. This information is aggregated and used to help us provide ata is considered non-personal information for the purposes of this Privacy Policy. • We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address. • With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps. If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 30 days.
Cookies and Other Technologies RHCCC’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.Ads that are delivered by RHCCC’s advertising platform may appear in RHCCC News and in the App Store. If you do not wish to receive ads targeted to your interests from RHCCC’s advertising platform, you can chose to enable Limit Ad Tracking, which will opt your RHCCC ID out of receiving such ads regardless of what device you are using. If you enable Limit Ad Tracking on your mobile device, third-party apps cannot use the Advertising Identifier, a non-personal device identifier, to serve you targeted ads. You may still see ads in the App Store or News based on context like your search query or the channel you are reading. In third-party apps, you may see ads based on other information. RHCCC and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with RHCCC more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the RHCCC Online Store. Knowing your country and language − and if you are an educator, your school − helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system, and provide you with better customer service.If you want to disable cookies check with your provider to find out how to disable cookies. Please note that certain features of the RHCCC website’s will not be available once cookies are disabled. As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. RHCCC may use this information in our marketing and advertising services.In some of our email messages, we use a “click-through URL” linked to content on the RHCCC website’s. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers. Disclosure to Third Parties At times RHCCC may make certain personal information available to strategic partners that work with RHCCC to provide products and services, or that help GHGA, LLC market to customers. Personal information will only be shared by RHCCC to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes. Service Providers RHCCC shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever RHCCC operates. Others It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for RHCCC to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party. Protection of Personal Information RHCCC takes the security of your personal information very seriously. RHCCC online services protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by RHCCC, we use computer systems with limited access housed in facilities using physical security measures. When you use some RHCCC products, services, or applications or post on an RHCCC forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.If you or anyone else using Family Sharing logs on to a device that is owned by a third party, any information shared within your Family—including calendar, location, photos, and other purchases—may be downloaded on to that third-party device thereby disclosing any such shared information.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Integrity and Retention of Personal Information RHCCC makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Access to Personal Information For other personal information we hold, we will provide you with access for any purpose including to request that we correct the data if it is inaccurate or delete the data if RHCCC is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made through our Contact Form. Children & Education We understand the importance of taking extra precautions to protect the privacy and safety of children using RHCCC products and services. Children under the age of 13, or equivalent minimum age in the relevant jurisdiction, are not permitted to create their own RHCCC IDs, unless their parent provided verifiable consent or as part of the child account creation process in Family Sharing or they have obtained a Managed RHCCC ID account (where available) through their school. For example, a parent must review the RHCCC ID and Family Sharing Disclosure and agree to the Consent to RHCCC’s Collection, Use and Disclosure of Your Child’s Information before they can begin the RHCCC ID account creation process for their child. In addition, schools that participate in RHCCC School Manager and have reviewed and consented to the Managed RHCCC IDs for Students Disclosure may create Managed RHCCC IDs for students. The Managed RHCCC IDs for Students Disclosure describes how RHCCC handles student information and supplements RHCCC’s Privacy Policy. Learn more about Family Sharing, the Managed RHCCC IDs and Restrictions for children’s accounts.If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible.If at any time a parent needs to access, correct, or delete data associated with their Family Sharing account or child’s RHCCC ID, they may contact us through our Privacy Contact Form.Or by using the contact information here. Location-Based Services To provide location-based services on products, RHCCC and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your RHCCC computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by RHCCC and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.Some location-based services offered by RHCCC, require your personal information for the feature to work. Third-Party Sites and Services RHCCC websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third-party iPhone app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties. International Users All the information you provide may be transferred or accessed by entities around the world as described in this Privacy Policy.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Privacy Policy
Rogersville / Hawkins County Chamber of Commerce (RHCCC) and EastTennesseeVisitorsGuide.com Commitment to Your Privacy. To make sure your personal information is secure, we communicate our privacy and security guidelines to RHCCC employees and strictly enforce privacy safeguards within the company. Privacy Questions If you have any questions or concerns about RHCCC’s Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances. RHCCC may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.
